Privacy Policy
Last Updated: February 28, 2026
At Reduc AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent creation and automation platform available at www.reducai.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile information when you create an account
- Payment Information: Billing address, payment method details (processed securely through our payment processors), and transaction history
- Communication Data: Messages, emails, and other communications you send to us or through our Service
- Integration Data: Information from connected services (Google Sheets, Gmail, etc.) that you authorize us to access through OAuth
1.2 Automatically Collected Information
When you use our Service, we automatically collect certain information:
- Usage Data: How you interact with our Service, features used, pages visited, and time spent
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
- Log Data: Server logs, error reports, and diagnostic information
- Cookies and Tracking: We use cookies, web beacons, and similar technologies to track activity and improve your experience
1.3 AI-Generated Content
We collect and store:
- Conversation Data: Messages, prompts, and AI responses generated through our Service
- Agent Configurations: Your AI agent settings, prompts, and customizations
- Training Data: Anonymized and aggregated data used to improve our AI models (with your consent where required)
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Service and AI automation features
- To process transactions, manage subscriptions, and send billing information
- To authenticate users and prevent unauthorized access to accounts
- To communicate with you about your account, updates, security alerts, and customer support
- To personalize your experience and provide relevant AI agent recommendations
- To analyze usage patterns and improve our Service's performance and reliability
- To detect, prevent, and address technical issues, fraud, or security threats
- To comply with legal obligations and enforce our Terms of Service
- To conduct research and development to enhance our AI capabilities (with anonymized data)
- To send marketing communications (with your consent, which you can opt out of at any time)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who perform services on our behalf, including:
- AI Model Providers: OpenAI, Anthropic, Google (Gemini), xAI (Grok), and other AI providers to process your agent requests (subject to their privacy policies)
- Cloud Infrastructure: Hosting, storage, and computing services (e.g., AWS, Google Cloud, Supabase)
- Payment Processors: Stripe and other payment processors to handle transactions
- Analytics Services: To understand usage patterns and improve our Service
- Integration Platforms: Composio and similar platforms to enable third-party integrations (Google Sheets, Gmail, etc.)
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to:
- Comply with legal processes or respond to government requests
- Enforce our Terms of Service and protect our rights
- Protect the safety and security of our users, employees, or the public
- Prevent fraud, abuse, or illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
3.4 With Your Consent
We may share your information with your explicit consent or at your direction, such as when you authorize integrations with third-party services.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data in transit is encrypted using TLS/SSL. Sensitive data at rest is encrypted using AES-256
- Access Controls: Strict access controls and authentication mechanisms to limit who can access your data
- OAuth Security: Your OAuth tokens for third-party integrations (Google Sheets, Gmail, etc.) are encrypted and stored securely. We never expose your tokens in logs or error messages
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Incident Response: We have procedures in place to detect, respond to, and notify you of security breaches
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
- Portability: Request transfer of your data to another service provider
- Opt-Out: Opt out of marketing communications and certain data processing activities
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
To exercise these rights, please contact us at support@reducai.com or through your account settings. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Authenticate your session and maintain security
- Analyze usage patterns and improve our Service
- Provide personalized content and recommendations
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
7. Third-Party Services and Integrations
Our Service integrates with third-party services, including:
- AI Providers: OpenAI, Anthropic, Google (Gemini), xAI (Grok) - Your prompts and data are sent to these providers according to their privacy policies
- Google Services: Google Sheets, Gmail, Google Drive - We access only the data you authorize through OAuth
- Composio: Integration platform that facilitates connections to third-party services
- Payment Processors: Stripe and other payment services
When you use these integrations, your data is subject to the privacy policies of those third parties. We encourage you to review their privacy policies before authorizing access. We use Composio as an integration platform to facilitate connections to third-party services.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Service and fulfill our contractual obligations
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes. Some information may remain in backup systems for up to 90 days.
9. Children's Privacy
Our Service is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by data protection authorities
- Compliance with applicable data protection frameworks (e.g., GDPR, CCPA)
- Regular security assessments and audits
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose
- Right to delete personal information (with certain exceptions)
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your privacy rights
To exercise your CCPA rights, contact us at support@reducai.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification (for significant changes)
- Displaying a notice on our Service
Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: